This Privacy Policy explains how Graffical (“Graffical,” “we,” “us,” or “our”) collects, uses, and protects personal information when visitors interact with our website at graffical.ca or use our services. By accessing our site, requesting a quote, contacting us, or engaging with any of our services, you agree to the practices described in this policy.
We collect personal information that you voluntarily provide when you request a quote, contact us, sign up for newsletters, book a call, or interact with our website in any way. This information may include your name, email address, phone number, company name, project details, or other information you choose to share.
We also collect certain data automatically when you browse the site. This may include your IP address, browser type, device information, and pages viewed. These insights help us improve our website performance and understand visitor behaviour.
We use the information we collect to respond to your inquiries, prepare quotes, deliver services, send updates or newsletters (if you choose to receive them), improve our website, and communicate with you about your projects. We may also use the information to meet legal obligations or to support internal administrative processes.
Graffical.ca may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with the site. Cookies help us analyse website performance and personalise certain functions. You can disable cookies through your browser settings, though this may affect certain features of the website.
We may share your information with trusted service providers who assist us in operating our website, processing emails, analysing data, or fulfilling services such as shipping. We do not sell your personal information. We only share information when necessary to complete your order, support communication, or comply with applicable laws.
We retain personal information only as long as needed to fulfill the purposes described in this policy, including providing quotes, completing services, complying with legal requirements, and maintaining business records.
Depending on where you are located, you may have the right to request access to your personal data, correct inaccuracies, request deletion, or opt out of marketing communications. You can contact us anytime if you wish to exercise these rights.
If you no longer want to receive newsletters or updates, you may unsubscribe directly from our emails or contact us to be removed.
Our website may use third-party tools such as analytics platforms, payment processors, or marketing integrations. These providers may collect information according to their own privacy policies. We only work with reputable tools that follow industry-standard data protection practices.
We take reasonable measures to safeguard personal information against loss, misuse, or unauthorized access. While no data transmission over the internet is completely secure, we work to protect the information within our control.
If you are accessing Graffical.ca from outside the United States or Canada, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your region.
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The updated date at the top will indicate when revisions were made.
If you have any questions about this Privacy Policy or how your information is handled, you can contact us anytime:
Graffical Inc
Email: info@graffical.ca
