You can reach our team anytime through our Contact Us page. If you prefer to talk, you can also book a call directly through the link provided.
We aim to send quotes within 24 hours. If your request is urgent, feel free to mention it and we’ll do our best to expedite it.
Lead times vary based on product type, customization method, quantity, and delivery location. We always share estimated production time and delivery time with you before you confirm your order. If you need something sooner, let us know, we’ll explore faster options where possible.
Yes. Our network of trusted suppliers across multiple countries allows us to source a much wider variety of products than what we display online. If you have something specific in mind, just let us know and we can make it happen.
MOQs help ensure:
Some products have higher MOQs because the manufacturing process is more complex or requires larger batch runs.We’ll always guide you towards the best options based on your needs and budget.
We work with reliable partners all over the world. Depending on the product and the pricing structure, we source from the region that offers the best balance of quality, cost, and lead time.
Yes. With 12+ years of experience, our team helps you choose merchandise that fits your brand, audience, event, and budget. We offer personalized recommendations to ensure your products leave a lasting impression.
Yes. We provide proofs and mockups for approval before moving to production. This ensures your logo, colors, and design elements appear exactly the way you want them.
No problem. Our in-house team at Graffical Agency can help you create or refine designs, including flyers, artwork for merch, and motion graphics. We’ll guide you on what works best for printing and branding.
Yes, we ship globally. We provide different delivery options based on your timeline, location, and budget. We can also assist with shipping items you’ve sourced from other suppliers.
Sample availability depends on the product type. Some items have physical samples available, while others can be previewed through digital mockups. Let us know what you need, and we’ll guide you.
We support multiple secure payment options, including standard online payments and transfers. Payment instructions will be shared with your quote or invoice.
